Forum Discussion
Antena externa
I just got T-Mobile home Internet and the service is slow, I'm only getting 2-10 mbs download and 1-4 mbs upload. My house is around 1.5 miles from the tower and the Gateway only shows 4G, will an external antenna help me? I don't mind trying it but I don't want to want to waste my time and money on something that won't work. I do have the newest Gateway with external antenna ports. Gracias
I would experiment with other locations for the gateway in your home. It should on your highest floor, near a window. You can try rotating the unit.
For the best information on the external antennas, seek out Nater Tater on YouTube. He tested several antennas and positions just yesterday. I have watched quite a few of his videos. My impression is that the gateway that supports external antennas isn't all that good. I have one of the older models (Sagemcom FAST 5688W) and my service has been excellent - there is no need for me to try anything else. Good luck. 🍀
Are you not connected by 5G? Do you have your 5G Advanced Cellular Metrics numbers to look at?
I would experiment with other locations for the gateway in your home. It should on your highest floor, near a window. You can try rotating the unit.
For the best information on the external antennas, seek out Nater Tater on YouTube. He tested several antennas and positions just yesterday. I have watched quite a few of his videos. My impression is that the gateway that supports external antennas isn't all that good. I have one of the older models (Sagemcom FAST 5688W) and my service has been excellent - there is no need for me to try anything else. Good luck. 🍀
I placed the Gateway in the attic beside a vent pointing towards the tower, nothing but screen and some vinyl between it and outside not much change in speed. I can't get any higher. I don't mind spending time and money on an antenna if it works. I've been watching a lot of NaterTater videos but he has a decent signal to start with. This is what I'm working with.
Second time hoping to use T-Mobile for cell service AND now as ISP. Seeing that T-Mobile advertises my area just outside Bozeman, MT as having EXCELLENT 5G service, I obtained the newer generation Gateway (white case, option for attachable antenna) took it home and ran a few tests, after the sales manager in my store did an OOKLA Speedtest (Wi-Fi to the demo gateway in the store, T-Mobile 5G internet access), receiving a download rate of about 790 mbits/sec.
At home, I used the VERY nice T-Mobile app to find the best available location (3-bars 5G at a window) for the gateway, then compared my results with my current ISP's cable-based 1 gbit/sec service. Unfortunately, I could not exceed 40 gbits/sec, and UL rates were abysmal. I still like the concept and the pricing (especially when one includes the zero-cost streaming services. I returned my device, but I still have a few questions:
- What’s the purpose of the 4 coax inputs
- Ditto for the 2 RJ-45 inputs
- Is there a public source to learn about future network expansion plans (so that I can time my next visit to a T-Mobile store, and perhaps replacement iPhones
- Can an external antenna make a dramatic difference?
(1) for a separate antenna to improve 5G reception. It does not need to be obtained from T-Mobile.
(2) The Ethernet ports are for directly connecting a computer, or a Wi-Fi router (perhaps your old router.)
(3) Network expansion: Not that I have seen!
(1) (4) See Nater Tater on YouTube
I DID connect by 5G, although I did not record the Advanced Cellular Metrics.
One other thing about the new white Gateway device. Its very simple screen resembles a mirror when not powered up, and when the device is placed next to a window as recommended, it's virtually impossible to read the screen against a sunny outdoor background.
jsrnephdoc wrote:
I DID connect by 5G, although I did not record the Advanced Cellular Metrics.
One other thing about the new white Gateway device. Its very simple screen resembles a mirror when not powered up, and when the device is placed next to a window as recommended, it's virtually impossible to read the screen against a sunny outdoor background.
Post the numbers otherwise no one has any idea what's going on to help.
RPA wrote:
Are you not connected by 5G? Do you have your 5G Advanced Cellular Metrics numbers to look at?
I don't know who you directed the question to but I can't get a 5G connection even though the coverage map shows my address in 5G extended.
JStriton wrote:
RPA wrote:
Are you not connected by 5G? Do you have your 5G Advanced Cellular Metrics numbers to look at?
I don't know who you directed the question to but I can't get a 5G connection even though the coverage map shows my address in 5G extended.
Oh sorry I was directing to you. So you're not getting 5G connection at all. Only LTE?
RPA wrote:
JStriton wrote:
RPA wrote:
Are you not connected by 5G? Do you have your 5G Advanced Cellular Metrics numbers to look at?
I don't know who you directed the question to but I can't get a 5G connection even though the coverage map shows my address in 5G extended.
Oh sorry I was directing to you. So you're not getting 5G connection at all. Only LTE?
Sí.
