Forum Discussion
Internation Service
I have 5 cell phones on my account. I activated international coverage a week ago. NONE of my phones have had acceptable service. My phone went active when I arrived in Paris, France, last Thursday, ...
I am in Paris right now. My phone was working ok yesterday morning but who knows what happened that it has no signal since yesterday evening. I contacted T-Mobile via wifi/chat. They have no answer. This thing has completely ruined my trip. Imagine not knowing the language, three kids, not knowing our ways around, not being able to call Uber etc. I asked them for compensation for my time spent just trying to get this figured out. Talking to customer service for hours. They just don't care. I have 5 lines on my account and none of them is working. I have 4 more European countries to visit in the next few weeks and no signal! Don't know what will happen. This is so upsetting.
