Forum Discussion
Home Internet - Port Forwarding not working
I received and configured my LTE Gateway, TM-RTL0102 about a week ago. It works almost perfectly. Speeds are solid, both up and down. Only problem is that port forwarding isn't working. I've got the virtual servers configured on the Gateway for my home security cameras and RDP to my office computer, but neither is working. Is this a feature that's not available yet? If not, I might have to hold up on using the service as it's definitely something I'd like to have working, especially the security cameras.
Sorry it is still not working for you 馃槬 If you have a moment, this is the direct number to our Home internet support team 1-844-275-9310. Please give them a call when you have a moment and we can see if there is some advance troubleshooting that can be done.
For those who have reported it working I am a little confused, what are you using for the public IP?
+1000 for bridge mode.
I am port forwarding for Plex access from the outside which seems to be working fine:
And then on the internal router another forward from 16824 to Plex port on my QNAP NAS.
The Plex settings indicate "Not available outside your network" but my iOS devices connect just fine.
Hola @aes
The folks over the phone are gonna know more about the service than I do personally and if they are saying that it is not going to work for what your needs, it may be best to hold off on our service 馃槬
@magenta10158371 - I posted the direct line to the home internet support folks above. Please give them a call for some advanced troubleshooting.
A fee other things I have noticed is when I change the internal IP address in the virtual server, it locks all entries in to whatever I entered last. Ie. 7 entries for xx.x.130 to the xbox and 1 entry x.131 for the switch ranges. The 7 entries will all lock to .131.
Additionally, port forwarding does seem to work if I only have the 7 xbox entries and no other device connected to the network. They seem to work, even if double nat'd.
Chris,
I was offered T-Mobile Home Internet Friday evening. The sales rep was very nice but could not answer some of my pressing questions. I understand as she wasn't trained at that level. I would prefer bridge mode for the gateway. I was told Sunday by Tech Support the Gen 1 gateways do not support. It is "rumored" that the next gen will support bridge mode but no confirm rumor or expected date. I access a single board controller and Node-Red from the outside now with a land DSL service. No problems there but T-Mobile is much faster at a lower cost if I change to VOIP. Tech Support told me they could not give me a static public IP as I have now. My after the sale research shows that LTE type Internet doesn't work the same and that's not going to happen. Even with a static public DHCP and a DDNS it looks like double NAT'ing is the only remote possible option. The bottom line is I need to be able to log into my Raspberry Pi and Node-Red port from anywhere. It looks like even with bridge mode the lack of an IP address I am still out of luck. I would not be so terribly opposed to a DDNS service but search engine research indicates this is not possible with T-Mobile LTE Home Internet. l I just don't think this is prime time unless unless you want to play on social media and check email. Please tell me I'm missing something. Regards, Alvin
I'll try calling one of these evenings when I'm home. Or this Weekend.
Sorry it is still not working for you 馃槬 If you have a moment, this is the direct number to our Home internet support team 1-844-275-9310. Please give them a call when you have a moment and we can see if there is some advance troubleshooting that can be done.
Still not working for me. I've got ports 8080-8080 forwarding to port 80 of my desktop PC's static IP address. And 4009-4009 forwarding to port 3389 of the same IP for remote desktop access. These worked perfectly fine using my Spectrum coax cable modem/router, but not working on the LTE Gateway.
Glad you could get it working! Not sure we are gonna be able to do advanced network config stuff on a smartphone mobile hotspot as it is simply designed to provide internet to other devices and not networking.
