Forum Discussion

magenta7828038's avatar
magenta7828038
Newbie Caller
Hace 6 a帽os

Home Internet - Port Forwarding not working

I received and configured my LTE Gateway, TM-RTL0102 about a week ago. It works almost perfectly. Speeds are solid, both up and down. Only problem is that port forwarding isn't working. I've got the virtual servers configured on the Gateway for my home security cameras and RDP to my office computer, but neither is working. Is this a feature that's not available yet? If not, I might have to hold up on using the service as it's definitely something I'd like to have working, especially the security cameras.

  • Sorry it is still not working for you 馃槬 If you have a moment, this is the direct number to our Home internet support team 1-844-275-9310. Please give them a call when you have a moment and we can see if there is some advance troubleshooting that can be done.

  • Hoffy88's avatar
    Hoffy88
    Roaming Rookie

    I know this is an older topic, but has anyone figured out a work around or anything? I received the new gray modem. When logging into the gateway, there aren't any options to change at all other than network name and password. I mostly use the internet for gaming, and trying to play anything on PC is now unplayable with T mobile home internet. I'm getting amazing speeds, just can't hold a steady connection in games

  • magenta10158371 wrote:

    The virtual server/NAT settings are port forwarding. For the internal IP just put the port you are forwarding. If it is a range I usually do 30 below the highest number.

     

    It works. My xbox now has full upnp as well ad open nat unlike on the mobile hotspot through my phone. Port forwarding for mobile hotspot would be great

    Could you describe this step in more detail?