Mifi M2000 stuck on T-Mobile logo

Mine is having the exact same issue!!!  Frustrating as these things are NOT cheap.  TMobile needs to get involved.

I have the same problem, The ISEEGO m-2000 only displays the T-Mobile Logo , I contacted ISEEGO Support and no help.. Told me to go to T-Mobile. So I did, and they are getting another one shipped to my nearest T-Mobile Store.. Does not help when you are dead in the water and it does not work at all. I am leery that the new one might be the same.  Not impressed with ISEEGO.. M-2000. Maybe that will change.

I have had this since Dec 2020 and it will work off and on,, Froze  in June..

Stotten22 wrote:

My Mifi M2000 is stuck on the T-Mobile logo. I've held the reset button down for 6+ seconds, I've taken the battery out, I've taken the SIM card out...you name it, I've tried it. Any suggestions?

Did you get this fixed? Mine is doing the same. I have 3 of these and one has been frozen on the T-mobile screen for days. I've barely used it since I got it a few months ago. I haven't had a chance to do anything about it because I'm traveling but I am going to try and take it to a t-mobile store today.

If it's not responding, there would be anything else you can do. I appreciate you trying that yourself, but you'll need to get in touch with our Tech Care team to replace that device.