Forum Discussion
Moving to T-Mobile
I am in the process of moving from cable internet to T-mobile. I can not get my voip service to work. Incoming calls will work but Icant make outgoing calls. ANyone elsase have the issue and got it fixed. I won't move to T Mobile without my voip servce.
scottb8888 wrote:
My voip phone works great on my cable internet but not on TMobile. As soon as it does I can drop my cable!!
Can anyone help?
My voip phone works great on my cable internet but not on TMobile. As soon as it does I can drop my cable!!
nc1037 wrote:
Does the VOIP hardware connect via Ethernet cable to the gateway? And that doesn't work? Or are you trying to connect via Wi-Fi?
This VOIP phone requiere a hardwired connection and is not wireless. So it is hardwired … I have attempted to connect directly into the network ports on the WHITE gateway and into a separate router. Unfortunately it did not help.
Does the VOIP hardware connect via Ethernet cable to the gateway? And that doesn't work? Or are you trying to connect via Wi-Fi?
scottb8888 wrote:
I am having the same issue. Seems like t mobile does not want us to use other voip providers
I would have to agree. I think PORT 5060 is blocked and not allowing our VOIP phones to work on the TMobile network.
I have a ticket elevated to a higher level of support, so hopefully this will help … but I am not too optimistic at this point.
I am having the same issue. Seems like t mobile does not want us to use other voip providers
I am having issues in getting my work VOIP phone to make and receive calls on TMOBILE 5G home internet … have been on the phone with T-Mobile support for HOURS with NO luck in getting this fixed. SUPER FRUSTRATING.
TMOBILE Engineers: PLEASE FIX THIS!
