New Inseego Mifi Issue

This was resolved on March 18th for my device. I used it on Friday, most recently. If a restart or reset doesn't trigger the update, I would definitely go back and talk to the store. There are notes available on this now. I assured that after my LONG conversations with upper management. Should be easily accessible for support. If they have an issue I would suggest they seek help higher up the chain. Having this issue is unacceptable on a brand new purchase. Sadly, phone support lacks since that person never has to speak to you again. Store staff has more of a vested interest in keeping you happy and not coming back to them with the same issue.