Forum Discussion

DiabeticCrazyGu's avatar
DiabeticCrazyGu
Network Novice
Hace 3 años

Old school prepaid customer trying to upgrade phone to 4G

Hi,   Sorry to try here but the online support chat wouldn't even talk to me and said I had to call the prepaid phone number instead. Just trying to find out how you go from the old 3G to a new 4...
  • gramps28's avatar
    Hace 3 años

    Go to a store and see if they can swap the sim out for you. Also check to see if you have a 3 in 1 sim by pushing in the middle of your sim . These have been out for some time now.

    You can also try going to a Best Buy , that's where I went when I upgraded my phone last month. Great service for me and phone was cheaper than on Tmobile's website.