PROMO CODE FOR CAMERA

capav8r wrote:

Hi HeavenM.  I never received anything.  I read about the offer when I signed up for home internet on December 15, 2023.  I had read that I had to still be a customer for 30 days, and once the 30 days had passed, I would get an email with instructions to get the cameras.  I never got that email.

 

The Promotions Website link you shared simply loops back to this conversation.

Looks like I’m not going to get the promotion.

sorry about that link. I must have pasted the wrong thing. I fixed that so it should take you to the promotions website. 

capav8r wrote:

OK, I found the promo page and tried 23BLINK and it does not work.  Kinda feel T-Mobile pulled a fast one on me.

I'm glad you already found the page and gave it a try. I am not sure how the promotions website was built for that, but usually when the promotions website and code are needed, they are usually listed somewhere in the terms or FAQs on the page. 

I am sorry that you feel like T-Mobile tricked you. Hopefully, knowing this information will prevent that feeling next time. I am also providing the feedback to our internal folks about the wording that you mentioned. It should be really clear on if you need to wait 30 days to submit within 30 days. 

Thanks for sharing your experience because this is truly how we improve.