New Inseego Mifi Issue

I've been dealing with this since the first week of February. This is an absolute FAIL on T-mobile upper management and Leadership! They have known about this issue with the device before I even reported it and their excuse was…. You are one of the first to come in about the issue. They have YET to disperse this info through the ranks and they are or only wasting our time but their own employees time get communication out and resolving this issue. I was told it was resolved today only to still not have working after over 6 hours of dealing with tech support and then telling me it would take about 2 hours to resolve since for some reason they turned off the data on my device… then told me I used all my data when the device hasn't worked for over a month. The speculated fix date is March 17th or earlier. I called today just to get a status update. Been dealing with them changing my plan and everything now! Absolutely asinine that a communications company can't get communication out to their employees! And I totally blame leadership at T-mobile on this! Losing faith that they have the ability to keep the public connected if they can't even do it internally!