Forum Discussion
Quog
Hace 4 añosNetwork Novice
Post-update, Revvl 5g plays ads at max volume when sound is off
Hi, My Revvl 5G updated itself to version 6B92UM20 this morning--a version which isn’t even listed on T-Mobile’s updates page--and now, whenever an advertisement plays on the screen, it does so at t...
RogerB
Hace 4 añosNetwork Novice
Thanks for the reply! Yes, I have tried everything. The volume within the app is set to zero or muted, depending on the app. The volume settings for media are at zero. I have tried setting every single volume (incl ring tone, etc.) to zero, no effect. The funny thing is that also volume settings within the ad don't do anything (some ads have an optional mute "button"). As soon as certain ads play, they override every conceivable volume setting and play at maximum volume. As mentioned in my previous post, this has so far only happened with unity ads. I have never had this problem with any phone and it is highly irritating.
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