Forum Discussion
T-Mobile Inseego 5G MiFi M2000 shutting down
My 5G M2000 hotspot was working fine for a few months. But now, I typically find it shut down; completely turned off. I can turn it on, but it turns itself off in a few minutes for no obvious reaso...
Inseego M2000 not Charging
My Inseego M2000 is not charging the battery. The only way I can keep it working is by keeping it connected to the PC all the time. The problem showed up right after the last update. This is most like due to the last firmware update.
In the meantime, there is nothing you can do at this point, until T-Mobile comes up with a fix. However, if you connect the unit to the PC, you will see options that says:
- Charge the M2000
- Universal Charging
- Access internet (USB & Wi-FI)
Selecting options 1, or 2 doesn't make a difference. The unit will not charge. A new USB cable doesn't help either. We need some answers from T-Mobile at this point, and at least tell us to stand by for a new update. We are not hearing anything from T-Mobile at this time.
I bought the unit from T-Mobile with a contract, and this definitely violates the contract. If I don't hear anything from T-Mobile as soon, as possible, I will take the unit back, and and purchase something else from a different vendor not related to T-Mobile.
I hope this helps!
