Z Flip 3 screen issue

I had the same issue. The screen was unusable due to flip fold issue. I needed a replacement on 11/13/22 it broke on 11/12/22. The support guy (in Mansfield, MA) said I would lose the phone for 2 days. It is also my work phone and I could not lose it. I was paying an insurance charge on the phone. Why could they not decide then and there it was a defect? The support guy said it is still useable as you can connect a mouse to it. WTF. I had to get a phone and he said don't go with the flip again as this is a known issue. But no immediate warrantee? I needed a phone so a comparable non-flip was the Z22. It is costing me an additional $40 per month. I was with sprint for 17+ years and was forced to tmobile the last 1.5. 4 lines on my plan and have paid each month religiously. I may switch to a new provider as that transaction has left a disgusting taste in my mouth. Bad business. I hope others see this and avoid the flip but also consider looking to another provider.