Forum Discussion
T-Mobile Inseego 5G MiFi M2000 shutting down
My 5G M2000 hotspot was working fine for a few months. But now, I typically find it shut down; completely turned off. I can turn it on, but it turns itself off in a few minutes for no obvious reaso...
Inseego M2000 Battery not Charging Update
My Inseego M2000 is not charging the battery. The only way I can keep it working is by keeping it connected to the PC all the time. The problem showed up right after the last update. This is most likely due to the last firmware update.
In the meantime, there is nothing you can do at this point, until T-Mobile comes up with a fix. However, if you connect the unit to the PC, you will see options that says:
- Charge the M2000
- Universal Charging
- Access internet (USB & Wi-FI)
Selecting options 1, or 2 doesn't make a difference and doesn't seem to do anything. The unit will not charge and will stay at 0% all the time as long as is connected to the PC all the time. Not sure why T-Mobile doesn't respond to this thread. Maybe they don't care about we say here.
A new USB cable doesn't help either. We need some answers from T-Mobile at this point, and at least tell us to stand by for a new update. We are not hearing anything from T-Mobile at this time.
Another issue that seems to happen, is that the Wi-Fi connection flickers sometimes and disconnects and then reconnects immediately. I am getting to the point to return the device to T-Mobile and never get another device from them. Their customer support service sucks.
I found this driver In Device Manager that won't install: Qualcomm HS-usb qdloader 90B6 this driver is not installing. Not sure what it does. I hope this helps T-Mobile for troubleshooting.
