Forum Discussion

magenta7781888's avatar
magenta7781888
Roaming Rookie
Hace 4 meses

No se han cargado los registros

Ever since TMobile's new app, when logging in, I get a message that says, "Limited Access. Not all experiences are available to all account types."

When trying to check Current Usage, I receive a message saying "Loading of records has failed. Intenta nuevamente más tarde". I've tried on the mobile app, on two different PCs and two different browsers. I've cleared cookies and cache, and I still get the same result. My plan is ONE Plan Military business.

Has the ability to check current usage been discontinued, or is this a problem that will eventually be corrected?

  • UPDATE - this seems to have been corrected, three days after my billing cycle ended.

  • SFA's avatar
    SFA
    Network Novice

    "Loading of records has failed. Intenta nuevamente más tarde".  Over & Over & Over again - for 10 days…

  • I've been experiencing the same issue for a week now. Very frustrating. Sent several feedbacks. No response. No resolve. Error when attempting to view usage: 

    "Loading of records has failed. Intenta nuevamente más tarde".

  • I've been experiencing the same thing for the past couple days been on the phone with tmobile and still no resolve! Ayuda