Forum Discussion

CourtneyBee's avatar
CourtneyBee
Network Novice
Hace 18 días

usage privacy from primary account holder

The primary account holder on our family account (ex boyfriend and father to my kids) immediately changed my account to secondary.  Which means he can see every call, message, and search  from my phone NO MATTER WHAT, however I can make no decisions about my line and I can no longer monitor my son's usage. How do I get around this without "asking the primary account holder?" 
 

  • syaoran's avatar
    syaoran
    Transmission Titan

    What the PAH can see, is your billed usage.  That's how much data you use. the numbers you call and call you, and the numbers you text and that text you.  They can't see your search history, contents of your text messages, etc.  There is no way around this if that is what the PAH wants.  It's their account.  You can always ask them for a port out PIN for your line and your child's line or for a Change of Responsability and start your own account so you can fully manage.