Hulu por cuenta nuestra

Rec'd the 01/04/24 text announcement that Free Hulu was coming on Jan 25th and a second text 01/26/26 with the link to add it. The link didn't work. Called & they sent another link that didn't work! Was told I didn't qualify. When I sent them a copy of the terms, see below, which states needing to have 2 Go5G Plus OR 2 Magenta Max. We have 2 Magenta Max plans but they're M.M. 55 plans so according to cust service, I  don't qualify.

Why do they send a text to add Hulu if it doesn't even apply? SOOO DISAPPOINTING! 

On top of that, when I followed the first link, it signed me up for a paid Hulu subscription and I had to call and cancel! 

T-Mobile, get your act together!