Forum Discussion
Hulu por cuenta nuestra
Rec'd the 01/04/24 text announcement that Free Hulu was coming on Jan 25th and a second text 01/26/26 with the link to add it. The link didn't work. Called & they sent another link that didn't work! Was told I didn't qualify. When I sent them a copy of the terms, see below, which states needing to have 2 Go5G Plus OR 2 Magenta Max. We have 2 Magenta Max plans but they're M.M. 55 plans so according to cust service, I don't qualify.
Why do they send a text to add Hulu if it doesn't even apply? SOOO DISAPPOINTING!
On top of that, when I followed the first link, it signed me up for a paid Hulu subscription and I had to call and cancel!
T-Mobile, get your act together!
gramps28 wrote:
Gitter wrote:
Have been trying for weeks to get free Hulu on t-mobile- Hulu tells me one thing- t- mobile another- so frustrating- come close a few times to no avail馃槴馃槴馃槴
Wait till March when Hulu is limiting it to one household.
same here, I get so far and get stuck in a loop, have called twice about this, really frustrating!I had Hulu with Sprint and it carried over to my T-moblile account with the merger in 2023. However, today, 2/29/24, I no longer have Hulu. Hulu web page says to contact T-mobile and T-mobile web page says to contact Hulu. Neither is helpful. Where did my free (with ads) Hulu membership go?
