Forum Discussion
how do i block directory assistance on one phone
My mother has the beginning of dementia and is calling 411 over and over again on the cell I got for her. How do I block directory assistance on that phone
I have the same issue. My mom called over 1000 times in two months, accruing $3000 in charges. After two calls and four and a half hours on the phone with T-Mobil, they finally agreed to credit about $800. So my 84 year old mother is on the hook for the rest. And they cannot tell me how to block 411 calls from her phone. Thanks T-Mobil! Taking advantage of the elderly looks great for you guys. 18 years with Sprint/T-Mobile doesn't seem to mean much.
