Forum Discussion
Sync Drive critical battery
I am an employee of T-mobile. I purchased the sync up drive for my own personal use. During the 2nd week, it kept telling me that my battery was low, and failing. A couple of days later I had to ...
Hola @magenta2712237
With the SyncUp drive sole purpose of being a diagnostic tool, I would hate to believe that it is causing issues with the end users vehicle. This is something that we would definitely need to report up through Mojio through an escalation. The next time you get a chance, check out DOC-429922 as it will go over the steps for a Mojio escalation.
I have the same issue. My old battery died when the temperature dipped below freezing, got numerous critical battery warnings. I assumed it was the cold weather veen though the car has been fine prior to installing the SyncUp Drive. Took it in and the dealer replaced the battery. 3 weeks later, I haven't driven my car for 2 days and I go down and my battery (brand new) is dead. This is definitely the syncup drive. I un-installed mine tonight and will now try to figure out how to return it.
