Forum Discussion
Sync Drive critical battery
I am an employee of T-mobile. I purchased the sync up drive for my own personal use. During the 2nd week, it kept telling me that my battery was low, and failing. A couple of days later I had to ...
Hola @magenta2712237
With the SyncUp drive sole purpose of being a diagnostic tool, I would hate to believe that it is causing issues with the end users vehicle. This is something that we would definitely need to report up through Mojio through an escalation. The next time you get a chance, check out DOC-429922 as it will go over the steps for a Mojio escalation.
I bought this device earlier in the year then i went on a trip to Las vegas for 1 week and came back to a dead car I had my battery swapped out a couple months ago and I'm still getting this warning I Js had to jumpstart my car in the blistering cold trying to take my 8yr old home. This is getting ridiculous. That dip in the image is me that Sunday trying to start my car and there's been nothing but fluctuations with battery issues. Is it possible for me to return this device and get my money back????
