Forum Discussion
Sync Drive critical battery
I am an employee of T-mobile. I purchased the sync up drive for my own personal use. During the 2nd week, it kept telling me that my battery was low, and failing. A couple of days later I had to ...
Hola @magenta2712237
With the SyncUp drive sole purpose of being a diagnostic tool, I would hate to believe that it is causing issues with the end users vehicle. This is something that we would definitely need to report up through Mojio through an escalation. The next time you get a chance, check out DOC-429922 as it will go over the steps for a Mojio escalation.
exactly I had to replace my battery in November and now am getting the same critical battery message I believe it is T Mobile and the parent sync up company's responsibility to reimburse us all who have had repair /replacement cost due to this device.It is not a coincidence that I live in Fl I bought 2 device one for me and 1 for my daughter who lives in Southern California and she just had to replace her battery as well on Monday .NOT A COINCIDENCE that so many people are have the same issue.
