Forum Discussion
Sync Drive critical battery
I am an employee of T-mobile. I purchased the sync up drive for my own personal use. During the 2nd week, it kept telling me that my battery was low, and failing. A couple of days later I had to ...
Hola @magenta2712237
With the SyncUp drive sole purpose of being a diagnostic tool, I would hate to believe that it is causing issues with the end users vehicle. This is something that we would definitely need to report up through Mojio through an escalation. The next time you get a chance, check out DOC-429922 as it will go over the steps for a Mojio escalation.
Hey folks! For issues with the Syncup, we want to make sure we get this up to the vendor ASAP. We will need to look at your accounts and gather specific information from each and every one of you. Por favor contáctanos when you have a moment so we can get the ball rolling on this.
