Forum Discussion
Timex FamilyConnect having problems charging
Hello community, I would like to know if other people is having the same problem. My kid's watch Timex FamilyConnect is taken each day longer to be fully charged, I mean considerably. I hav...
Sorry to hear the watch is giving you trouble! If you have not already, we will want to look into doing a master reset. If the issue persists, we may need to look into replacement options with you. Usar tu reloj inteligente para niños Timex FamilyConnect | ASISTENCIA DE T-MOBILE
Timex watch bought for my daughter doesn't hold the charge for long. Even when not used discharges continuously. It doesn't last an entire day and if my daughter makes one or two calls through her watch, the battery goes down like crazy. It is like on a daily basis when I receive alerts of low battery even when the activity tracking is set to a disabled state. Like today, I placed it on charge at 3 PM and now it 938PM. That's when it showed a 100% when the red right on the career was still on. It took some more time to get the light to green. I believe the battery is acting up. I tried dragging the device like that for the last six months but I guess it is too much for me to keep a track of things along with this charging issue. Need some help from the TMO support team.
