Forum Discussion
Craftsy one year deal
I am presently a premium member of Craftsy. I just accepted the Tuesday deal 3/26/24 for an additional year of membership, but when I look at my Craftsy account, it doesn't not show that the membership has been extended. Suggestions? And logging in with a different email won't extend my membership, it would simply overlap two simultaneous memberships.
I wasn't a member but I'm not getting the full access for free
Had trouble signing up 😑
I also accepted the Craftsy deal and signed up through the provided link in the TMobile Life app. But when I check my Craftsy profile, I am not showing that I have the premium tier membership. Any idea how I can resolve this?
I have the same problem. I accepted Craftsy membership on March 26, received confirmation emails and so on. But when I try to use a lesson the app sends a message that I have no access.
Also the Account details on my phone has a strange user id like user_ with a long list of numbers and letters.
If I go to the website to update my profile it will not let me save the details I entered.
Update: I tried calling T-Mobile Support and Craftsy support. Solution has not been resolved. I am just giving up. I don't need Craftsy.
I tried signing in to my craftsy account to redeem this perk it took ages and I'd just had surgery and the meds made me apathetic about problem solving so I gave up. I just remembered it and was wondering if anyone ended up having any luck in the long run and if I should bother trying to deal with either companies customer service?
