Forum Discussion
0% Battery, 5G21 Gateway
LOVE my new T-Mobile internet service BUT the chimney has been plugged in for 3 days and display still reads, "Battery 0%". Does that mean it's a defective unit or maybe no battery was installed? S...
I got mine a four days ago, love it also, and the indicator on top shows a full battery and says 100% now, but I remember when I was charging, even after a full hour with it on, it still said zero. Have you tried pressing the on/off button to the off position, and then turning it on again, rebooting? (I know you probably did, but it seemed like after I did that it changed.)
As you probably know, the battery functions only for storing your configuration, I think, and more importantly allowing you to carry it around the house, tapping the top to see where you can put it to get the most bars. It won't act as a backup in the event of a power failure.
