Forum Discussion
Echo 8 Promotion
I have submitted request for this promotion 3 times. Every time I was asked to track my order. I have three tracking numbers. Unfortunately, I am not sure where I should go to track the order.
The instructions on line are not clear!!
Ayuda.
Excelente
Lida Farzin
Just got off with t-mobile for the third time and two hours of my life. The rep John said they were just made aware of this issue and over 17,000 people were affected. They are working on resending a new code to all customers within a few days. Hope this helps! Amazon has nothing to do with this so dont bother calling them!
Yep, the third guy said he just found out about the issue with the codes so hopefully it gets fixed.
nanade4 wrote:
Just got off with t-mobile for the third time and two hours of my life. The rep John said they were just made aware of this issue and over 17,000 people were affected. They are working on resending a new code to all customers within a few days. Hope this helps! Amazon has nothing to do with this so dont bother calling them!
That is what I got from the representative I finally chatted with. And feel like they will make this situation right.
Just got off with t-mobile for the third time and two hours of my life. The rep John said they were just made aware of this issue and over 17,000 people were affected. They are working on resending a new code to all customers within a few days. Hope this helps! Amazon has nothing to do with this so dont bother calling them!
Yep.. spent an hour and half on the phone to get answer on why something as simple as this can be an issue for such a large company.
They provide me the Fax number for corporate 425-378-5005 . They ask me to put my concerns in writing.
been on the phone for 2.5 hours because I received the same “code is expired” message! they have been completely unhelpful- this is ridiculous!
Oh. my.. you can’t even reach the call center number, its busy.. wow.. someone going to get in trouble for this.
yeah they are full of crap.and the cuctomer service just plain lies…
I received my code today as well and when I went to redeem it says this promotional code has expired!
same here
Still have nothing, the lady says she has to talk to their amazon person about getting a new code and I should hear something back in 2-3 business days. I wonder if they sent same code to everyone. The last 4 letters of my code are DEAL.
