Forum Discussion

Lida's avatar
Lida
Newbie Caller
Hace 3 años

Echo 8 Promotion

I have submitted request for this promotion 3 times.  Every time I was asked to track my order.  I have three tracking numbers.  Unfortunately, I am not sure where I should go to track the order.

The instructions on line are not clear!!

Ayuda.

Excelente

Lida Farzin

  • Just got off with t-mobile for the third time and two hours of my life.  The rep John said they were just made aware of this issue and over 17,000 people were affected.  They are working on resending a new code to all customers within a few days.  Hope this helps! Amazon has nothing to do with this so dont bother calling them!

  • Yep.. spent an hour and half on the phone to get answer on why something as simple as this can be an issue for such a large company.  

    They provide me the Fax number for corporate 425-378-5005 .  They ask me to put my concerns in writing.  

  • sj1234's avatar
    sj1234
    Network Novice

    Same problem here.  Have the tracking ID from submission Aug 13.  Just got email with promo code today, Oct 4.  Amazon says promo code has expired.  Bait and switch.

     

  • Jaydub's avatar
    Jaydub
    Newbie Caller

    Got the new code as well and it worked. Thanks T-mobile!