Forum Discussion
High-Speed Internet Gateway will not lock to 5G speeds (5G21)
T-Mobile stop treating as if this is a phone. I have searched and searched and can not find answer. I live in an area where 4G, 4G LTE, and 5G is available. However the 5G signal is weaker than the...
Hola,
I'm new to T Mobile Home Internet (1 week), I do not have a 5G cell phone. I live in a large Los Angeles area with established 5G. I am getting 4 bars on my Gateway but am only receiving speeds in the morning around 100 and afternoon speeds are about 50. I believe, I am locked onto a 4LTE but am not sure. I can try to troubleshoot faster speeds and locking onto a 5G tower but I need to know what I am looking for. Doing a google search wasn't that helpful. There is Cell Tower Metrics on my Cell using the T Mobile Home Internet App. In the App I can see information regarding the cell tower that my Gateway is using.
Can someone tell me what I look for to tell if I am on a 4G Tower or 5G Tower? Do I look at the "Band" in the cell tower metrics? What Bands are 5G? Currently my Band says "B66" is this 5G?
Please Advise.
Bob
