Home internet speeds extremely inconsistent and connection drops intermittently

djb14336 wrote:

Something everyone needs to remember about their home internet:

 

It is the lowest priority in the queue.

 

Which means in times of high utilization , your packets will be some of the last ones to get through the buffers.

 

No idea what that utilization threshold is... could be 80%, 70%, 60%... whatever value they feel is appropriate to secure faster throughput for the phone users over the home internet devices.

 

May want to pay attention to a few details at the speedtest site:

 

It doesn't happen often, but sometimes it will home in on a location out in left field because of where Tmobile has routed the 464 tunnel they are using.  Not kidding, it has dumped me in Kansas as my best/closest test location--I live roughly 70 miles inland from Myrtle Beach, SC.  It pays to use the Change Server link to consistently pick the same site every time.... may find you need to reboot the unit to try to secure better pathing.

 

Also keep an eye on the latency/jitter numbers it reports.  Jitter is an indicator of how much each subsequent ping is varying.  When these numbers ramp up for the same test site, it is an indicator your packets are getting held in the queue longer and longer... an indication that either your tower or elsewhere along the route is getting congested.  Again, you may be able to remedy that somewhat with a reboot.  I find relocating it first helps a lot (I have 4 TMobile antennas nearby and distance to them all are within about 1/2 mile difference, so I can almost literally "point" it differently to switch bands/towers sometimes).

 

If you haven't yet, may want to get the Tmobile Home Internet app for your smartphone.  They  have two apps--one is specifically for monitoring/managing your home internet router, the other is for generic account stuff.  The app has a "more" section that will give you stats on the connection, as well as a quick restart option.  You can make a note of which position/angle puts you on which antenna (CID) as well as which band is in play, along with signal strength and overall quality (CQI), and how it all coordinates with your throughput/latency.  This may help you narrow down a couple positions to move the device to for optimizing things during the more troubled times.

For example, I have settled on my default location as just above my bedroom TV, kinda in front of a window.  Alternet locations for other bands are on top of my PC monitor to the right along an adjacent outside wall pointing towards another tower, or two spots on a dresser to the left on the other side of the same double window where I can "aim" it towards two other towers.

I have the same issues. My TV is always buffering constantly even on my phone is buffering and I can't sign into the home internet app it's always telling me to reset it and it's not connected and I have the wrong password constantly telling me I have the wrong password but I don't have the proper password.

My HP stream top will not find the T-Mobile internet either I've called T-Mobile and it is much troubleshooting as I could and I went through my computer and checked all the settings and tried changing things around and it will not find tmobile but it finds every other network around here including my old network.