Forum Discussion
how to increase 2.4 ghz speed
2.4 band only connects at 0.5 mbps, so useless. how to increase? unplugging and replugging modem/router does nothing. Phone tech help is useless
You can have more than one Wi-Fi network. Leave the default network alone. Add a dedicated 2.4 GHz for those devices that need it, such as your smoker, Roomba, and garage door opener. You could also have a third network which is dedicated to 5 GHz. I haven't needed one myself.
INSTRUCTIONS (which I just posted in another discussion)
You can have several Wi-Fi networks on the gateway. You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 security) and add a second, dedicated 2.4 GHz network.
Add the second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app on your phone. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your device to this second network. Use the default network for your other devices, as much as possible. Note that WPA/WPA2 (on the second network) is less secure, so I recommend setting this network to be Hidden.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | App T-Mobile Internet | Android | Asistencia de T-Mobile
iOS How to create additional Wi-Fi networks | App T-Mobile Internet | iOS | Asistencia de T-Mobile
Main instructions
You can have more than one Wi-Fi network. Leave the default network alone. Add a dedicated 2.4 GHz for those devices that need it, such as your smoker, Roomba, and garage door opener. You could also have a third network which is dedicated to 5 GHz. I haven't needed one myself.
INSTRUCTIONS (which I just posted in another discussion)
You can have several Wi-Fi networks on the gateway. You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 security) and add a second, dedicated 2.4 GHz network.
Add the second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app on your phone. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your device to this second network. Use the default network for your other devices, as much as possible. Note that WPA/WPA2 (on the second network) is less secure, so I recommend setting this network to be Hidden.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | App T-Mobile Internet | Android | Asistencia de T-Mobile
iOS How to create additional Wi-Fi networks | App T-Mobile Internet | iOS | Asistencia de T-Mobile
Main instructions
