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kirra9booker's avatar
kirra9booker
Network Novice
Hace 2 años

LG smart TV can't find tmobile wireless network

I have 2018 LG smart TV that won't find my new Tmobile wireless network.  Have turned it on and off a couple of times as well as unplugging it.  Other things in the house have come nected I clouding my phone so I know the name of the network and that it is working   TV finds my neighbors wireless network.  ¿Tienes alguna idea?

  • yiayia's avatar
    yiayia
    Network Novice

    every time i turn on my LG tv i have to put the password in again for t-mobile…..frustrating

  • nc1037's avatar
    nc1037
    Bandwidth Buddy

    The method I described is exactly how I connected my eleven-year-old desktop computer and eight-year-old printer to my T-Mobile Home Internet.  I'm sorry it did not work for you.  Have you rebooted both the computer and the gateway?

  • I can’t find the wireless network on my computer either we tried this and it still isn’t working need help 

  • nc1037's avatar
    nc1037
    Bandwidth Buddy

    Some devices cannot see or connect to the gateway's default network.  You want to leave this network alone and ADD a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app.  For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2.  Try connecting your TV to this second network.  Use the default network for your other devices, as much as possible.

    Here are the T-Mobile support instructions for how to add the second network with the app.

    Android  How to create additional Wi-Fi networks | App T-Mobile Internet | Android | Asistencia de T-Mobile

    iOS  How to create additional Wi-Fi networks | App T-Mobile Internet | iOS | Asistencia de T-Mobile