Paramount+

Mikeysoft wrote:

Thank you; I did what you said...

 

If you did what @tomwil  (and T-Mobile’s page) said, you would have had to enter your email and choose a password to create an account:

If you didn’t get there and enter all that info, then you didn’t create an account (as in @tomwilStep 2 above). So while you think you did what he suggested, you really didn’t.

And that is probably why you didn't get an email about your password. If the account (with a password you selected) didn't get created, they wouldn't send you an email. For security purposes, many systems will just ignore requests for password assistance if there isn't an account in the system with that email address.  For security purposes, they won't even tell you the account doesn't exist. Not all systems do this, but many do, and it can be frustrating to think the system is going to send you an email, when it's just going to ignore you. I was a computer security specialist for more than twenty years, and I personally think there are less frustrating ways to handle this, so I feel your pain.

So if you go through the steps above, then you won't really be doing the same thing twice if you go in to Paramount+ and successfully create an account. Btw, I'm in my 70's, too, and I get frustrated when I have to spend a lot of time trying to get something like this to work, when it really should be easy. Each minute of my life that I waste now is a much bigger percent of the rest of my remaining life than it was when I was a young man. 

Good luck, and if you can, please let us know what happens.