Forum Discussion
Echo 8 Promotion
I have submitted request for this promotion 3 times. Every time I was asked to track my order. I have three tracking numbers. Unfortunately, I am not sure where I should go to track the order. El...
Just got off with t-mobile for the third time and two hours of my life. The rep John said they were just made aware of this issue and over 17,000 people were affected. They are working on resending a new code to all customers within a few days. Hope this helps! Amazon has nothing to do with this so dont bother calling them!
I was on the phone with 3 different incompetent support techs at T-mobile today trying to apply for the Echo-8 promo. I followed the link and logged in, then entered my device phone number. After that I get a screen that says loading... witha circle that spins forever. Same results with all 3 tech support people. Each one gave me a different phone number to call, then the last one told me to call the first number I called. I told him I was finished with the incompetent support at which time he explained that he wasn't incompetent because he was reading very explicit instructions to me, but that the instructions weren't working. Duh. I'm a new customer with T-mobile and quite possibly will be a short-timer.
