Forum Discussion
T-Mobile Home Internet - seasonal suspension
I am using T-Mobile Home Internet at a 2nd home that I occupy for 6 months a year. Is it possible to "suspend" the internet service during the time the home is not being used and keep the equipment?...
None of the options are very attractive. If I'm reading the policy correctly, you'd have to do two 90-day suspensions, and you wouldn't be able to use another one until 12 months later (possibly from the second suspension).
Carrying the device with you is fine IF you have room in your luggage (I don’t), and if you can get T-Mobile service in your other location (I can’t).
I encourage everyone in this situation to cancel and return their devices each year and restart service when you get back. It will be a hassle, but it's a much bigger hassle for T-Mobile. If enough of us do that, they'll soon offer a no fee, 6-month suspension option (as more and more other ISPs do).
FYI, three separate Comcast Xfinity sales people told me that I would have a no-fee, six-month suspension option. All three were either lying or mistaken. They also misinformed me on the effect of suspension on the introductory pricing. Contrary to what all three said, the time continues to run out while you're on suspension.
