Forum Discussion
Thermal Issues With Home Internet Gateway/Router as a Cause of Dropped/Slow Internet or Wi-Fi Connection
I am a Newbie here and a fairly new T-Mobile Home Internet customer. But my background is electrical engineering and I've been around a while. Like many community members I have experienced frustrati...
I’m having to update my post here as the edit function doesn’t seem to exist.
IMPORTANT: To reboot, use the power switch; power off for 30 seconds and then power back up using the switch. If you attempt a reset by unplugging the AC adapter a portion of the modem will remain powered by the battery. I'm not sure you can get an effective reset by using that method.
