Forum Discussion
Farjohn
Hace 4 añosTransmission Trainee
Thermal Issues With Home Internet Gateway/Router as a Cause of Dropped/Slow Internet or Wi-Fi Connection
I am a Newbie here and a fairly new T-Mobile Home Internet customer. But my background is electrical engineering and I've been around a while. Like many community members I have experienced frustrati...
stary
Hace 4 añosNetwork Novice
We had the same problem. To me the root cause was the advice given to us subscribers to place the unit near window.
I moved the unit place with clear view via double glass sliding patio door that is 18 feet away. The modem is sitting on a top of 5 feet high cabinet.
No problems anymore; both up and down load speeds are excellent.
No outage over the last 2 months. Bar count is absolutely stable.
Our roof (including the porch) is metal. No problems either (no Faraday cage effect).
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