Forum Discussion
Unable to use T-Mobile Home Internet with work VPN, any suggestions?
I've recently been told by work Information Services that I cannot use my work laptop with T-Mobile Home Internet. Here is there response to my support request. T-Mobile's primary service call...
Ola in the sky wrote:tom2t- mind sharing what city or metro area you're in? I have hundreds of options and could spend an entire weekend looking for the right one. IDK where to begin. My closest local store gave me the same damned one- this before the tickets came flying in and none of us had any idea what was going on. Even though I shouldn't I'd even buy one at this point. Life is hell working off of my hotspot, well slightly less than hell since I can still WFH.
You need to get a different modem for the VPN to work. I exchanged it for a Nokia 5G21 Gateway(gray color) since T-Mobile can't give me the new white modem. I called the T-Mobile customer service. one of the tech reps was aware of VPN issue. He was able to locate an old Nokia Modem for me in my area. I went to the store to picked it up. The VPN works fine with Nokia 5G21. However, I noticed that the connection signal isn't as strong as sagecom.
Here is a picture of the Gateway.
