Unable to use T-Mobile Home Internet with work VPN, any suggestions?

Ketch22 wrote:

Gfiz247 wrote:

AJ1234 wrote:

My company uses Cisco AnyConnect VPN. I've been having all the same issues mentioned in this thread and gone down the IT rabbit hole trying to remedy this issue. Finally found a knowledgeable T-Mobile technician that explained if personal or work VPN or systems are operating on IPv4 then you need to go into your T-Mobile home internet app > select network > click "+" to add network > name network > create password > select 2.4 GHz band > select WPA/WPA2 > WPA "TKIP & AES" > then save the new network and connect. Worked out my VPN issues and my security cameras are working now.  

THANK YOU!!! My company uses the same VPN and it worked perfectly until Monday, 1/22, probably the same change you experienced. I followed your guidance and it works perfectly. I'm back to the same full speed I had previously, maybe even faster, and now I have a second home network dedicated to work from home. 

Trying this now, Makes sense and I can see this working.  Similar to others that have posted about this, I have been on T-Mobile for 2 months and have not had an issue until a couple of days ago.  I used this at our cabin and don't have traditional internet as an option.  Previously I used a Verizon hot spot.  That worked fine, but wanted to be able to use this to stream tv as well and there just isn't enough data with a hot spot.  I won't be convinced otherwise, T-Mobile had to have changed something and doesn't like VPN's on their network.  

Unfortunately, this worked for about an hour and back to losing connection.