Forum Discussion
T-Mobile Home Internet Download and Upload speed difference
- Hace 2 años
@Darko66 y @Rogracer2000 I've resolved my issue. After reading about the Bands and Metrics, I did notice that my receiver is showing 4G on the display. I then interrogate the "Advanced Cellular Metrics" section and noticed that my LTE tab is showing I'm on Band 12 (700 MHz) and the 5G tab is showing blanks for all the metrics. I called T-Mobile and they sent a connection reset signal to my receiver. I now have LTE Band 2 (1900 MHz) and I see the 5G on the display with 5G tab showing metrics. The speed is drastically different. I went from 230mbps down with constant 5mbps upload to 400mbps down with constant 120mbps upload.
@mrdriz In the T-Mobile Internet app of your phone, go to More-->Advanced Cellular Metrics. You should have the LTE and 5G tabs. Each of the tab will list the metrics. Click on each metric and it will give you more information. Looks like you're having bad signal like 3 bars on your receiver. I would use the app to find out the best location in your house to place it. My friend has 20mbps down and 1mbps up with the 3 bars signal.--This is due to him living on the mountain side and there are many trees blocking the signal as well.
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