Forum Discussion
Unable to use T-Mobile Home Internet with work VPN, any suggestions?
I've recently been told by work Information Services that I cannot use my work laptop with T-Mobile Home Internet. Here is there response to my support request. T-Mobile's primary service call...
AJ1234 wrote:My company uses Cisco AnyConnect VPN. I've been having all the same issues mentioned in this thread and gone down the IT rabbit hole trying to remedy this issue. Finally found a knowledgeable T-Mobile technician that explained if personal or work VPN or systems are operating on IPv4 then you need to go into your T-Mobile home internet app > select network > click "+" to add network > name network > create password > select 2.4 GHz band > select WPA/WPA2 > WPA "TKIP & AES" > then save the new network and connect. Worked out my VPN issues and my security cameras are working now.
My wife's company uses Cisco AnyConnect as well. I tried your solution, and it is currently working. Thank you. For the record, I also work from home and am using SonicWall NetExtender without any previous nor current issues. We have the old black tower modem, and I'm going to try to replace it with the new white square one per another user's recommendations in case this solution turns out to be temporary. This has been a very thorough and interesting thread to read. God bless you all.
