Forum Discussion
Unable to use T-Mobile Home Internet with work VPN, any suggestions?
I've recently been told by work Information Services that I cannot use my work laptop with T-Mobile Home Internet. Here is there response to my support request. T-Mobile's primary service call...
After a week of zero connectivity over VPN for work, finally figured out that it was the modem and not the laptop. All kinds of weird error messages. Spoke with Tech Support yesterday for 45 minutes and they did a "Realignment" of my modem. Well, at 630am this morning, same issue so the fix was only temporary. Spoke with Tech Support again and this time was informed that the problem was with the type of modem. Apparently, the "Arcadyan" modem will work with VPNs.
