Forum Discussion
Unable to use T-Mobile Home Internet with work VPN, any suggestions?
I've recently been told by work Information Services that I cannot use my work laptop with T-Mobile Home Internet. Here is there response to my support request. T-Mobile's primary service call...
So I’ll just throw my hat in the ring here as someone having issues.
My setup is slightly different. I have the InseeGo FX3100 gateway/router. For any not familiar, it's the business device TMO sends out for users who have more technical needs. I'll be connecting mine to a hardware firewall, if I ever get it working properly standalone. The basic internet is fine, but like all of you, my "VPNs" (Tailscale and Zerotier) are refusing to connect and/or transfer files with any usable speed. I've spent the past 2 weeks doing not much but troubleshooting everything under the sun, including isolating the TMO service from my network completely and plugging it directly into my desktop, with no improvement. This confirms to me that it's 100% on the TMO side. I've set my MTU to everything from 1280-1500, with no improvement. I've disabled IPv6. Nothing has helped.
I was really hoping this service would be the solution to terrible DSL, but it just may not be.
T-Mobile, please listen to your customers, and provide some real support for this obviously widespread issue.
