Spotty Service 98390
For the past two weeks, we've had limited service at our home address. I've been to the local store and they checked my settings and replaced SIM card. Called customer service and they "boosted" my signal from their end. Was told tower 85036 is malfunctioning. The tower is within line of sight of my home. We are unable to send texts, send or receive calls or use our data. Currently, to utilize our phones, we are required to leave our home and drive to a location with adequate service. Every once in a while we'll pickup an LTE signal at home but normally it's "E". We've lived in the home for 23 years and have never had an issue with coverage. I am wondering if anyone else has faced a tower performance issue and how long it took to resolve the problem?And, are others in my area experiencing performance issues? At this point, I'm not exactly sure what I'm paying for...