Can't setup new Galaxy S23 for eSim
I have a new Galaxy S23 FE from T-Mobile that I'm trying to set up. I'm following the eSim directions but after I connect to Wifi I get a message to "Connect to a mobile network," with options to "Transfer SIM from another device, Scan QR code, or Search for a mobile plan." My old SIM card is a different size, I don't see a QR code anywhere in my paperwork, and I've already got a mobile plan. It will not let me access the settings menu or dial #06# to get the eSim number. Thoughts or advice?
LIARS ALL LIARS
I don't know if this is the right place to put my complaint but MetroPCS every time I go to a physical store or call in or call a store they all adding ridiculous fake charges . Each time I have my phone on record after the fist Few bait and swtches Either I go into the store or call into the store or call into the company. thety all tellme that I'm eligible for that promotion bringing my number but when it's time to pay something that should be only 150 all together at the most is 350 tell me so many different excuses 150 new customer or $50 sales tax or $25 Sim card and $65 activation fee. I have everything on camera. Which worries me when I called in first three times and they got my credit card number and then soon as it's ready to go, they say we can't do that number because we own that number not only bummed out come to find out. It's not the phone number because it works for the other promotions that they're lying just the fact that they know my credit card number and they are liars does not give me a good feeling. Every sales associate is adding Is more add more to the phone because it's expensive phone and you guys shouldn't even have promotion then everyone's gonna tack on their own tax I have literally like six different people lying about different. Things is crazy on camera and I called a false advertisement lawyer because the person that had my credit card number didn't sit right with me s23 Fe says49.99 bringing number but 200 or more depending how greedy they are I bought it my brother brought into franchise. I'm MetroPCS franchise so adding all these extra charges I know it was not Supposed to happen at these franchises we had our franchise we couldn't Even get phone cases from the Internet that's how everything was set in stone.