How to Change Admin E-mail of Sync Up Watch
Hello, Does anyone know how to change which e-mail is the "admin" for a sync up watch? I used one e-mail account when I got the watch but it doesn't match the e-mail address for my T-Mobile account so now the watch does not show up in the T Life app since the Sync Up Kids app doesn't work anymore. I also cannot change my e-mail for the main TMO account since my other e-mail is already tied to another t-mobile ID (even thought I cannot even login it this account on t-mobile.com anymore since there are no phone numbers tied to it). Any suggestions? Customer care is not helpful beyond telling me to reset the watch but I don't see why this would change the admin e-mail (and if so that is very poor security if that is all that takes). Also this will remove all of the contacts from the watch obviously. My wife is still able to see the watch info in T-Life app since I added her a parent before the Sync Up kids app stopped working and this would also cause her access to go away too apparently. ¡Gracias!SyncUP kids watch group text
Is there a way to set up a group text on the SyncUP kids watch? I tried setting up a group chat for me, my son & his dad and he's getting the messages, but they didn't start their own conversation. Instead, they are going to our individual text threads which makes the conversation very confusing. Please help! Thank you!SyncUp Kids Watch Hacked?
I received a text message from who I thought to be my 8 year old son. He has a SyncUp smart watch with limited contacts. The message stated "Dad, I need Help!" Along with this message came a Google location map of my son's location (our home). The suspicious text came in around 11pm local time. My son was asleep and his watch was in another room. I checked and the watch does not show an outgoing text message to me. Wondering if the SyncUp smart watch was possiblyhacked and someone is tracking my child's location and sending messages on his behalf. Has anyone experienced this issue? ¡Gracias!
sync up kids watch says device is corrupt
I've had my son's watch for a little less than 1 months, it has worked perfectly until now. We went on a cruise and he didn't wear his watch at all except the first day or 2. Eventually the battery died and we just left it alone until we got home. Charged it completely and now when I turn it on it goes to a screen that says "The device is corrupt. It cannot be trusted and will not boot. If no key is pressed, it will reboot in 5 seconds." But it never reboots. It stays on that screen for maybe 10 seconds and then turns back off. Anyone experienced the same?
