carrier lock
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Carrier Lock (SIM_locked) on iPhone SE (2nd gen) - cannot be removed
I bought 2 new iPhone SE (2nd gen) from Apple when the product was released. Then, I brough themto my T-mobile lines. Now, I am about to sell them so that I can start using new devices. In one of the phones, the Carrier Lock field is "SIM Locked", which makes me very angry, because I never owed anything to T-mobile on these devices. I talked to 3 technicians on T-mobile side, and 1 from Apple Care. The Apple technician said they don't set Carrier Lock and they can't clear it. The T-mobile technicians told me that they have cleared this phone in their system so that I should just live with the "SIM Locked" on my phone, because they don't have a mechanism to clear it. This is unfair to me in 2 ways: (1) potential buyers mayshy away frommy phone because it says that the phone is locked to a carrier; (2) T-mobile should have never put a lock on my phone in the first place, resulting in my tedious phone call with multiple technicians tono vail. I wonder if someone has a clever way to clear it?Solved1.7KViews0likes20Comentarios