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jyuan2004
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Re: Carrier Lock (SIM_locked) on iPhone SE (2nd gen) - cannot be removed
The model numbers are different: NX9M2LL/A <--withcarrier lock MX9N2LL/A <--without carrierlock Thanks for the tip! In April/May 2020, all Apple stores were closed due to the onset of COVID-19. So I ordered them online. They came in separate packages, but I didn't give it much thought. I never paid any attention to the models, and it's quite a surprise to see that they are different!9Visto0likes0ComentariosRe: Carrier Lock (SIM_locked) on iPhone SE (2nd gen) - cannot be removed
If eachdevicewould lock to the first SIM, why the other phone didn't have this lock? This story smells fishy. I imagine that the 2 lines were activated by 2 technicians, and one did the right things, and the other made a mistake. For devices that owe T-mobile money, the lock should be applied. For devices that don't owe money, they should not be locked. What should be done in each case is up to the technician to follow the procedures. Anyway, I don't want to blame the technician for the mistake. We are human and mistakes can happen. My desire is to remove the lock on my phone. The procedure is a bit too complicated as of now, it seems. I hope they will solve this problem and develop a good procedure so that other technicians can follow and other customers can avoid the troubles that I got today.10Visto0likes0ComentariosCarrier Lock (SIM_locked) on iPhone SE (2nd gen) - cannot be removed
I bought 2 new iPhone SE (2nd gen) from Apple when the product was released. Then, I brough themto my T-mobile lines. Now, I am about to sell them so that I can start using new devices. In one of the phones, the Carrier Lock field is "SIM Locked", which makes me very angry, because I never owed anything to T-mobile on these devices. I talked to 3 technicians on T-mobile side, and 1 from Apple Care. The Apple technician said they don't set Carrier Lock and they can't clear it. The T-mobile technicians told me that they have cleared this phone in their system so that I should just live with the "SIM Locked" on my phone, because they don't have a mechanism to clear it. This is unfair to me in 2 ways: (1) potential buyers mayshy away frommy phone because it says that the phone is locked to a carrier; (2) T-mobile should have never put a lock on my phone in the first place, resulting in my tedious phone call with multiple technicians tono vail. I wonder if someone has a clever way to clear it?Solved1.5KViews0likes20Comentarios