iPhone wil not send an RCS message after updating to iOS 18
After iOS 18 was made available, I had downloaded the update on my iPhone 13 Pro Max. I was anticipating trying out the RCS messaging feature, I discovered right away that it isn't allowing rcs messages to be sent or received. in order to try to resolve the issue I went and searched for solutions. I have tried, restarting the phone, toggling on and off airplane mode, and resetting network settings. NONE of these solutions worked. last thing I did was I checked for a carrier updated and it is up to date. I further checked the IMS status and it shows that only voice and sms is allowed, and RCS is missing. knowing that is under E-SIM, I knew it had to do with T-mobile. I have called T-Mobile customer care 3 times. the first call, they weren't knowledgeable on the subject of RCS. eventually I was transferred to a "Tech Specialist" that created a trouble ticket. a second call to see If I could get a knowledgeable customer service rep and I was referred to Apple suspecting it was a software problem. Apple refers me back to T-mobile stating that they don't have control over the RCS working on the network and that is the issue of T-Mobile. attempt 3 with T-Mobile consisted of deleting my E-SIM and downloading a new one, which did not fix the RCS unavailability fiasco. I was suggested that I do a factory reset or a settings reset but at this point I don't think this the problem. Has anyone experienced this problem? if so have you resolved it? whad did you do? if it is all about IMS allowing RCS, how did you fix that? thanks in advance.t-mobile iphone ps remote play
is there a reason why I am unable to play PS Remote Play on iPhone on the T-Mobile network but android works just fine? I have iPhone 15 pro max iOS 18. It's not right for android not have to pay for VPN to use PlayStation remote play, but Apple users do on T-Mobile network! is there anyone ever going to fix this issue cause it's been years or does nobody care?
iphone 16 pro esim
Hello everyone My mother's brother bought me an iPhone 16 Pro phone and sent it to Israel, here in Israel it doesn't work and I need your company to unlock it for me so that I can use it, its serial number is 3811 that's what I can do with it so that it works for me in Israel Thanks to the helpers
Not Receiving Group Texts and Server Alarms on WiFi
When I'm connected to WiFi, I am not receiving group texts that include one Android user. Additionally, I'm not receiving web-based texts (such as server alarm notifications) when there is an issue. However, when I disable WiFi and switch to cellular data, I receive all of these messages immediately. My carrier is T-Mobile. I've tried basic troubleshooting, but the issue persists. Any advice on resolving this so that I can receive all messages over WiFi would be appreciated. ¡Gracias!How Can T-mobile get away with Stealing & NEVER resolve issues, only promising to have a Supervisor Call back but Never Do?
Wow! T-mobile is a bunch of thieves! It seems they are known to make deals in store and sell promotional offers that never seem to translate to your bill. Then they claim those offers never existed & meanwhile you are out your equipment you previously traded & now have lost the unlimited phone plans you had been grandfathered in using for previous 7 years. Only to be unable to get any manager on the phone to return your call as promised by the reps you have repeatedly wasted HOURS with on the phone! Run don't walk - RUN away from such unethical practices! I am no reading many similar stories here online exactly asit happened to me AFTER I've been with the T-mobile company for 7 years + already. My account was on a set-it and forget it but we went in to purchasenew phones at Christmas. Instead of simply allowing us to buy 2 phones billed full price at $33 each per mo(to increase our bill $66 each month total) - wewere up sold a whirlwind of complicated promo dealsbased on sales promotions pressured by the store sales reps. These new promosrequired adding a new line, trading in a iPhone XR, and upgrading to the Magenta MAX to receive a BOGO phone offer & receive aSamsung Galaxy phone discount (that we weren't even really interested in along with promotional earbuds that we knew we would never use) but we were told that this was a no brainer, since tiding their special promos,our bill will increase only $53 instead of $66 as we intended but with the promos. Claimingnow we would not only get the 2 phones, we'd get an extra phone and extra earbudsfor even LESS than the $66 we were willing to pay full price for,after thecredits were appliedon the account monthly. At checkout in the store, notonly were no earbuds insideour bag, we were charged for them on our first bill which had no promo credits and had increased $160 per month to $325. It doubled. This new bill drastically increased and wasover $100 more than agreed,plusthey turned off our Netflix & our HotSpotstopped working in this "plan upgrade!" Unfortunately I was hospitalized with Covid immediately after Christmas and the overage billing went on for months while I was unavailable to reach out and it continued to be auto-draftedfrom our bank just as it had on our account for 7 years, never once being late. After months of overcharges myhusband tried to call on my behalf while I was still on a ventilator knowing the company wascharging more than we were promised and we received far less than promised. They would not give him access to the account to discuss. After 5 months I was well enough to tend to this matter on my own & inquired why I was being over charged for both all new iPhones with no promotion credit being applied and why I was being charged for the two earbuds that were not received & my plan was increased for no benefit & I've now paid $500+ in overpayments! it took repeated phone calls but in June a rep was kind enough to walk through the entire mess and wasaware that errors were made & promised a called back from a supervisor. One did call me backand claimed they will take care of the errors and we itemized the over charges but promised another call back 24-48 hours to determine the exact amount of the credit. I never received that call back and instead of receiving the near $600 in overpay credits, I was yet againauto-deducted for the erroneous overcharges of$325 month charge AGAIN the next month, now a total of $700 of overpayments. Once again this2 hour phone calls wastefully took all my energy for zero delivery on promises. It was ultimately a literal waste of my breath as I meanwhile still fight through physical therapy after months living on a ventilator machine. Isimply want to stop wasting my time calling T-mobile for empty promises. I called the next month again & reached another rep in July 2022 who escalated to a supervisor who called back after 24-48 hours only to advise me 7 months later that I am not eligible for any of the promotions promised. That supervisor told me those promotions didn't even exist! Which I know is untrue because I looked them up online inside the T-mobile store at Christmas time to ensure I was not being made empty promises. These were real promotions that really existed on the website and we really complied with all the details to be eligible. I asked why I would have given them an iPhone XR then, and changed my plan from an $160 phone plan (already an unlimited plan) up to a $230 per mophone plan only to receive ZERO phone promotions?This holds no logic. Apparently they think I just gave them a iPhone device for no reason & willy-nillyincreased my plan just to also pay full price for both iPhones and pay full price for ebuds I never even received. Then was told I would have really needed to add TWOlines to be eligible for the free BOGO iPhone. Why in the world would I do that? I already haveone line sitting on our account that is complete unused with ZERO DATA or zero activity used each month. This is a completely unneeded line that is so unused I don't even know it's phone number &have repeatedly desired to have it turned off. Yet these reps think I wouldagree to paying $50 per month per line x 2 toadd 2 lines on our acct that we don't use? Sure let's add $100 wastefully onto the account per monthwhen I could have simply bought both phones outright at full price for $33 each per month? This makes no sense. And apparently I threw in giving them an phone XR to boot, just for fun? C'mon. Finally understanding that nobody would agree to this and it's very obvious that I was promised something different, I was adamant to speak to a supervisor that could review the previous calls to complete the promises previously made or to find my check-out paperwork that would summarize the promotions and plans that I agreed to in the store. I was promised a call back in 24-48 hours from a supervisor and still have heard nothing back. They get away with empty promises & you can not even reach these representatives back after they fail to deliver their solutions as promised since all they do is message you their contact infoname "EsmileDwayneE" by text after each call, claiming you can reach them back butyou absolutely can never reach them back & they also do not call you back as promised - so instead nothing gets resolved and you continue paying indefinitely a wrong overcharge amount on auto-pay. Until of course, you finally remove your account from auto-pay just as I finally had to do - in order to stop their license to steal. With T-mobile having access to draft my account on auto-pay and their ability to charge any amount they desire without upholding the promotions they promise and adding new lines that are unused, stealing old devices without any credits, and adjusting to more expensive plans - they have taken upwards of $700 too much from my account and will not follow through to rectify. My only recourse was to remove their access to auto-payand now immediately a text comes through that my "bill has now increased an additional $25" since my $25 bill credit I've received for thefor past 7 years,will no longer apply without auto-pay.How to Get Text Notifications for 5G Home Internet?
When I signed up for 5G Home Internet, I was assigned a T-Mobile telephone number for the gateway device - I get it. BUT I want to have my bill related texts sent to my actual cell phone number that is NOT T-Mobile. I went into settings in my T-Mobile account, and my gatewaytelephone number is there, but I can't add another number. Does that make sense? Can anyone help?
Text offering iPhone 16 On Us
Here's the text: T-Mobile: You're eligible! The phone on your line ending in xxxx isn't fully compatible with our network. Upgrade now for a better network experience and get a new iPhone 16 ON US (w/24 mo. bill credits+tax) when you trade in your current phone in ANY condition-no plan change required. Plus, save an additional $35 when you upgrade. Check out your offer: https://sms.t-mobile.com/vZvAAl71 I can't see any offer remotely close to this without changing my plan. Am I missing something?
Trade in Iphone
So, I recently decided to trade in my iPhone 11 for the iPhone 14 Plus. They sent me the materials to mail it in, and I followed the instructions. The only issue I'm having is with the shipping label. I thought the label they sent was for the package, but I went to two different places, and they told me it was just my home address label. I'm not sure what to do because I need to send this phone back as soon as possible. I checked the website and found information in the contact and support section about printing a shipping label, but nothing happened when I tried to print it out. Does anyone have any suggestions on what I should do? This is my first time doing a trade-in.
