Delete My T-mobile ID Account
I transferred my number from Verizon to T-Mobile 3 days ago I have a problem linking my phone number with my email. I get this message: We've temporarily locked your account to protect your information. Please call Customer Care at 1-800-937-8997 or wait 24 hours to regain account access. When I contacted customer service, they did not know what this thing was, and I waited for two days not 24 hours and same problem, and until this moment no one knows a solution to this problem. The email is: nonamewifi@icloud.com Please help me solve the problem of link my phone to this email. my phone number is : 8782233878 Knowing that I have tickets number : 77516705 and no one does anything, I love T-Mobile and do not want to go to another company. please help me to unlock my email or Delete my email in the system and i will create another account with same email and Thank you
Unable to use the email address was used before for prepaid plan
Hello, a year before i created an account for buying an esim but i did not used it for long time and it has been deactivated, now i want to buy a new one esim card with the same email address but it impossible. How can i remove the connection between my email and the old number ?